Employing a teaching module improves patient satisfaction in facial rejuvenation.
关键词
抽象
OBJECTIVE
The purpose of this study was to determine whether a teaching module for facial rejuvenation improved patient satisfaction and enhanced practice growth in a cosmetic surgery office. An educational module was designed to review soft-tissue anatomy and physiology, treatment options, and outcomes.
METHODS
During the initial office consultation, the module was utilized in group A (50 patients) but not in group B (50 patients). Satisfaction surveys were taken from all patients following the consultation. Patients from both groups who scheduled procedures were surveyed following completion of treatment.
RESULTS
The surveys indicated a statistically significant higher level of satisfaction with the consultation, a better understanding of treatment options, and a greater percentage of treatment scheduling in group A patients (P < 0.05). Furthermore, patients in group A who underwent treatment indicated greater satisfaction with treatment outcome when compared to those treated patients in group B (P < 0.05).
CONCLUSIONS
We conclude that use of a well-designed teaching module helps patients better understand the concepts behind facial rejuvenation and leads to increased procedure scheduling and greater patient satisfaction following treatment.